Privacy Policy

1. Information We Collect

1.1 Information You Provide to Us

When you use our website—such as placing an order, subscribing to emails, or contacting customer support—we may collect personal details that you choose to share, including but not limited to:

Full name
Email address
Billing and delivery address
Phone number
Payment information (credit/debit card or alternative payment methods)
Any additional information you voluntarily submit

1.2 Information Collected Automatically

When you browse our website, certain data is collected automatically through cookies and similar technologies, including:

Device Information: IP address, browser type, operating system, device identifiers, and time zone.
Usage Information: Pages visited, time spent on the site, clicks, and referral sources.
Approximate Location Data: Derived from your IP address.

2. How We Use Your Information

We use collected information to:

Process Purchases: Confirm orders, handle payments, and arrange delivery.
Customer Support: Respond to messages, inquiries, and order-related communications.
Improve Our Services: Analyze website performance and enhance user experience.
Marketing Activities: Send newsletters, offers, and promotional content when consent is provided.
Security Purposes: Detect fraud, prevent unauthorized activity, and protect our systems.

3. Sharing of Information

Your personal data may be shared with trusted third parties only when necessary, including:

Service Providers: Such as Shopify, payment gateways, shipping companies, and analytics tools used to operate our business.
Advertising Partners: To display relevant advertisements and promotions.
Legal Obligations: When required by law, regulation, or legal process.
Business Transactions: In the event of a merger, acquisition, or sale of assets.

These parties are permitted to use your information solely for performing their services.

4. Cookies & Tracking Technologies

We use cookies and similar tools to:

Customize your browsing experience
Analyze website traffic and behavior
Improve functionality and performance
Deliver personalized advertisements

You may disable cookies through your browser settings; however, some website features may not function properly as a result.

5. Data Protection

We implement appropriate technical and organizational safeguards to protect your personal data from unauthorized access, misuse, or disclosure. Despite our efforts, no online transmission method is completely secure.

6. Data Retention

Your information is retained only for as long as necessary to fulfill business, legal, or contractual obligations. When no longer required, data is securely deleted or anonymized.

7. Your Privacy Rights

Depending on your location, you may have rights including:

Requesting access to your personal information
Requesting correction of inaccurate data
Requesting deletion of personal data
Objecting to or limiting data processing
Unsubscribing from marketing communications at any time

To exercise your rights, please contact us at:
📧 contact@gouleria.com

8. International Data Transfers

Your information may be stored or processed in countries outside your residence, including the United States and Canada. By using our website, you acknowledge and consent to such transfers, which may be subject to different data protection standards.

9. Children’s Information

Our website is not intended for individuals under the age of 13. We do not knowingly collect personal data from children. If such data is discovered, we will promptly delete it.

10. External Links

Our website may contain links to third-party platforms. We are not responsible for their content or privacy practices. We encourage reviewing their privacy policies before sharing personal information.

11. Policy Updates

This Privacy Policy may be revised periodically to reflect operational or legal changes. Any updates will be posted on this page with a revised effective date. Continued use of our website indicates acceptance of the updated policy.

12. Contact Information

For any questions or concerns regarding this Privacy Policy, please contact us: